Elliott Wave International (“EWI”) wants to provide you with a rewarding, informative and exciting visit to our website and to safeguard your privacy online.
EWI
is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit
organization whose mission is to build users’ trust and confidence in the Internet
by promoting the use of fair information practices. This privacy statement covers
the Web site www.elliottwave.com. Because this Web site wants to demonstrate
its commitment to your privacy, it has agreed to disclose its information practices
and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact Katrena Peck at katrenap@elliottwave.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
EWI does not distribute unsolicited bulk advertising via email (spam). You may opt-out of any of our various email lists, such as our Free Newsletters, Club EWI, and Subscriber Updates by simply following the instructions included in each email communication or by visiting the Edit Profile option on our web site.
We do not share email addresses with outside companies who are not service providers or as described in this privacy statement, unless we request your permission, first. We will always give you the option not to receive our promotional emails or newsletters or to “opt-out” by following the unsubscribe instructions in each email or newsletter or by visiting the Edit Profile option on our site. We conform to all state and federal laws regarding this issue.
In order to comply with the Federal CAN-SPAM Act of 2003, we may provide a list of email addresses of customers who have opted-out of email lists here at Elliott Wave International to other companies that send email on our behalf (Email Service Providers). This suppression list is used solely for the purpose of preventing an unsubscribed EWI customer from receiving EWI-related emails from another company. We require all companies that send to their email lists on our behalf to sign an agreement prohibiting the suppression list from being used for any other purpose than not sending you our email.
Electronic Communications:
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Elliott Wave International
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EWI Opt-in Services
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Nature of Communication
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Club EWI
EWI Message Board |
Visitors to www.elliottwave.com may sign up to join Club EWI, receive Free Newsletters, or post messages to the EWI Message Board. All of these services are complimentary and we invite all of the visitors to our site to enjoy these services on us. | |
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Subscriber Updates:
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Visitors to www.elliottwave.com may also sign up to receive various subscriber updates. These are paid services and can also be cancelled upon request. | |
The information we collect from members when they sign up for Club EWI, EWI ezines, our Affiliates Program or EWI subscriptions, such as name, address, email address, etc., is kept strictly confidential. We use this information to supply you with the services/subscriptions requested. Members may opt out of receiving any of these services at any time. Instructions are clearly communicated in each email we send or you may unsubscribe or change your preferences under Edit Profile. Once you log in, Edit Profile can be found in the top right corner of the page below your name.
Testimonials and EWI Message Boards
If you choose to submit a testimonial on our site (Members and Affiliates areas), we will ask you for permission to post. You have the option to also post anonymous testimonials on the member area testimonial pages. You may also post comments on the EWI message boards. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in this forum. You may also request that a testimonial be removed from the site by contacting us at customerservice@elliottwave.com.
We do not gather information about individuals reviewing our services without first gaining their permission except for data collected in the aggregate about users using cookies and log files (See “Cookies” and “Log Files” below). Any data we obtain automatically using these tracking technologies is used for the purpose of exposing visitors to other relevant services that we feel could be complementary or an even better fit than the one currently utilized.
Log Files
We do not use log files on our site.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided below.
Internet Explorer
- Click on Tools -> Internet Options -> Delete.
- Gives you the option of removing cookies from your browser.
FireFox
- Click on Tools -> Options -> Privacy -> Clear Now.
- Gives you the option of removing cookies from your browser.
Persisted cookies are used to track users and give credit to 3rd party sites for orders placed on Elliottwave.com. User Name is persisted if opted for by the customer. They will be asked and must enter their password to gain access to subscriptions.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Shopping Cart Id’s are persisted so that a user who has placed items in a cart will be presented with those items at a later date.
Some of our business partners (e.g., tracking utility companies) use cookies on our site. We have no access to or control over these cookies.
This privacy statement covers the use of cookies by www.elliottwave.com only and does not cover the use of cookies by any other third parties.
Tracking of Personal Information
We do not gather information about individuals reviewing our services without first gaining their permission. Any data we obtain is used for the purpose of exposing visitors to other relevant services that we feel could be complementary or an even better fit than the one currently utilized. We are committed to protecting all of the personal information that we collect and do not distribute this information to third parties without your consent.
In addition to the services mentioned above, there are
numerous sections of our website where visitors may request that content pieces
and updates be emailed to them. EWI intends that any of the notification programs
(Market Watch, Market Report, Currencies Outlook, Free Trial, etc.) do not result
in undesired email to subscribers. EWI uses the email addresses solely for notification,
with the exception that we occasionally announce the availability of other high-value
content or special events we feel notification-content subscribers will be interested
in. Subscribers may opt out of the programs at any time. Instructions for opting
out are clearly communicated on every email message.
Tracking Data
As is standard with most websites, when you visit or interact with www.elliottwave.com , our servers will automatically note and record the following information: We are cookie based with this.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Elliott Wave International. Please be aware that we, Elliott Wave International, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Communications from the Site –
In addition to the services mentioned above, there are numerous sections of our website where visitors may request that content pieces and updates be emailed to them. EWI intends that any of the notification programs (Market Watch, Market Report, Currencies Outlook, Free Trial, etc.) do not result in undesired email to subscribers. EWI uses the email addresses solely for notification, with the exception that we occasionally announce the availability of other high-value content or special events we feel notification-content subscribers will be interested in. Subscribers may opt out of the programs at any time. Instructions for opting out are clearly communicated on every email message.
Special Offers and Updates
We will occasionally send you information on products, services, and promotions.
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email
address to send the newsletter to you. Out of respect for your privacy, we provide
you a way to unsubscribe. Please see the “Choice and Opt-out” section.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when
it is necessary to do so. For instance, if our service is temporarily suspended
for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send
you a welcoming email to verify your subscriptions. We will also communicate
with you in response to your inquiries, to provide the services you request,
and to manage your account. We will communicate with you by email or telephone,
in accordance with your wishes.
Profile
We store information that we collect through cookies, clear gifs,to create a
“profile” of your preferences. We do tie your personally identifiable information,
and your purchasing history, to information in the profile, in order to provide
tailored promotions and marketing offers and to improve the content of the site
for you.
We do not share your profile with other third parties except our agents or service providers and as described in this policy.
Email-A-Friend
If you choose to use our referral service to email a friend an article, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Elliott Wave International does not store this information for any later use.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
You will be notified when your personal information is collected by any third
party that is not our agent/service provider, so you can make an informed choice
as to whether or not to share your information with that party.
We do not link aggregate user data with personally identifiable information.
Personally identifiable information
We do not share Personally Identifiable Information with Third Parties except our agents or service providers or as described in this policy.
Service Providers
We use other third parties to provide credit card processing and shipping on our site. When a user purchases products on our site, we will share billing and shipping information as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose, including their own marketing.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect
our rights and/or to comply with a judicial proceeding, court order, or legal
process served on our Web site.
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications,
you may opt-out of receiving them by following the instructions included in
each newsletter or communication or by emailing us at customerservice@elliottwave.com
We offer an opportunity to opt-out of certain communications under Edit Profile,
or you may contact us by phone, mail, or email at the contact information below.
You will be notified when your personal information is collected by any third
party that is not our agent/service provider, so you can make an informed choice
as to whether or not to share your information with that party.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at customerservice@elliottwave.com or by contacting us by telephone or postal mail at the contact information listed below. You may also access your information to correct, delete, or update it by going to the Edit Profile area of the site.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at customerservice@elliottwave.com
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Information
Mailing Address:
Elliott Wave International
P. O. BOX 1618
Gainesville, Georgia 30503
USA
Phone:
800-336-1618 (inside the US) or 770-536-0309 (outside the U.S.)
Email:
customerservice@elliottwave.com
This privacy policy was last updated on June 20, 2007.