How does the Easy Pay Automatic Renewal work?
Easy Pay Automatic Renewal is provided for the convenience of our subscribers.
Subscription services which are part of the Easy Pay program are automatically
renewed 1 - 2 business days prior to the listed renewal date. This not
only helps to prevent any lapse in service; it allows ample time for
you to be contacted should any billing issues arise which might cause
your services to expire.
What payment methods do you accept?
We accept credit card payments from Visa, MasterCard, American Express and Discover.
We also accept payment via bitcoin, money order, bank wire, and check (drawn off a U.S. bank). If you would like to pay by any of these methods, please contact our Customer Care Representatives to place your order.
Can I select my billing frequency?
Yes, a monthly, quarterly, or semi-annual billing frequency can be selected online as you place your order. We also offer an annual billing option. If you prefer annual billing, please contact our Customer Care Representatives to place your order.
How do I pay by third-party or soft dollar?
Please contact our Customer Care Representatives to place your order if you would like to pay by a third-party provider or soft dollar. Please be sure that you have the correct billing and contact information for the third-party provider or soft dollar.
How do I change my credit card information?
To update your credit card information, you may fax your credit card details to 770-536-2514. Please be sure to include your User ID and email address, and the new credit card number, expiration date and the security code from the back of the card. You may also contact our Customer Care Representatives or call 800-336-1618 (inside the US) or +1-770-536-0309 (outside the U.S.), 8:00 am - 5:00 pm Eastern Standard Time, Monday through Friday.
How do I receive a paid receipt?
Paid receipts currently are not available online. Please contact our Customer Care Representatives to request a paid receipt.
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